She is approachable, understanding and committed. Not only provided financial relief but a sense of satisfaction.
About two years ago my wife and I were in a meeting with Lee Fen. We happened to mention that our daughter was critically ill. Our daughter has an Income Protection policy but we did not think she would qualify for a claim as she lives overseas. Lee Fen immediately offered to take up the matter with the insurers with the end result that our daughter was presented with a claims cheque. Without Lee Fen’s experience and expertise we would not have been able to achieve this result, one which not only provided financial relief but a sense of satisfaction that the insurer kept their promise to pay out on the policy at the appointed time.
Over the years we have found that Lee Fen is approachable, takes time to understand our needs and is committed to helping her clients.